Unable to get wordpress to reply to incorrect domain upgrade option

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  nusbiz · Member · Feb 24, 2012 at 4:32 pm

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  Hello Happiness Engineers,

  I have been contacting wordpress helpdesk for several days to help me modify my domain upgrade option which had an error.

  I upgraded my blog to have domain mapping with my domain name – http://www.nusmba.biz

  This upgrades destroyed my google app mail server settings and I have to disable the upgrade. I have several sub-domains in my mail server and wordpress doesn’t seem to recognize or allow for having them if we use its DNS manager. I have been trying in vain to seek help to help me setup domain upgrade without destroying my mail server.

  Please help

  Best regards
  Varun Mittal
  (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 24, 2012 at 5:00 pm

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  We Volunteers on this peer support forum do not provide email support. We can only point to this section of support documentation. Setting Up Email with Google Apps
  We If it’s not helpful you must wait until Staff get to your support ticket. When we create a support ticket by contacting Staff it’s important to understand they have a backlog. They deal with the support tickets with the earliest dates first. So if we contact them more than once of the same issue the date moves forward and it takes longer to get help.

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  staff-blorbo · Staff · Feb 24, 2012 at 10:41 pm

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  Once you have the domain set as primary, you’ll need to follow this guide to setup Google Apps for Domains: http://en.support.wordpress.com/domain-mapping/google-apps-email/

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  varunmittal87 · Member · Feb 25, 2012 at 7:34 pm

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  Hi Macmanx,

  I have set Google Apps before but my problem are following –
  1. WordPress won’t let me forward any subdomain to a dynamic IP. For example docs.nusmba.biz should be go to specific location. linkedin.nusmba.biz should be redirected to my linkedIn page.

  2. I am not sure how to set up MX records for a domain and subdomain simultaneously. I have set up for MX for domain before but confused about doing it for multiple domains.

  Best regards
  Varun

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  timethief · Member · Feb 25, 2012 at 8:02 pm

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  @varunmittal87
  I have flagged this thread for Staff attention.

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  staff-blorbo · Staff · Feb 26, 2012 at 12:47 am

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  Please contact us via support@wordpress.com

  There may be something we can do.

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  timethief · Member · Feb 26, 2012 at 12:48 am

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  staff-blorbo
  Good day to you. :)

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  staff-blorbo · Staff · Feb 26, 2012 at 12:50 am

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  @timethief

  And good day to you too. :)