Unable to install instagram widget
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Hi there! When clicking “authorize Instagram account”, I get a pop up asking if I want to leave this page (and if I do changes will not be saved). If I click “no” nothing happens and I stay on the page, and if I click “yes” it simply refreshes the same page I’m on – with no Instagram widget in site. Feels like I’m in an endless loop.
Thanks for your help!
The blog I need help with is: (visible only to logged in users)
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Hi!
Can you try the following?
- Login to Instagram.com on your computer
- Drag the Instagram widget to your sidebar
- Try to authorize the widget
Normally, this issue is resolved by logging into Instagram first.
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Thanks for your reply. I am currently logged into Instagram on my computer.
However, the other steps you mention are not options as far as I can see.
Here’s where I’m at:
Currently customizing my blog, where the customizer tool bar is visible while also still being able to see my blog.
I’m clicking on “widgets”>”header widgets area”>”add a widget”.
I select the instagram widget once I’ve searched for it.
In the customizer side bar, the only call to actions available are “authorize instagram access”, “delete”, “close”, and “visibility”. When I click on “authorize instagram access”, I get the same issue that I explained before.
Maybe there’s a different way to install the instagram widget that you’re referring to that is not via the customizer sidebar?
Thanks again for your help.
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Hi!
Can you try setting up the Instagram widget from this page?
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That totally worked! Thank you.
Side note – kinda annoying that I couldn’t get it to work from the customize sidebar.
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Side note – kinda annoying that I couldn’t get it to work from the customize sidebar.
Definitely – we’re working on getting that fixed up.
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