unable to install theme on wordpress

  • Unknown's avatar
    hajiaadenike · Member ·

    unable to install fundraiser theme via cpanel since on the 6th of December.
    my email: (email visible only to moderators and staff)
    error message:

    Installing Theme from uploaded file: fundraiser.zip
    Unpacking the package…
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme installation failed.

    thank you

  • kokkieh · Staff ·

    Hi there,

    On which site are you trying to install the theme? We don’t use cPanel on WordPress.com, so if you have access to that you’re speaking of a site hosted at another provider.

    Support for the version of WordPress you’d be using in that case can be found at https://wordpress.org/support/forums/, but for help with a specific theme you should rather contact support for that theme directly, and only your hosting provider can help you with issues with cPanel.

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