Unable to Install/Upload outside themes?

  • Unknown's avatar

    Good Morning!
    I am currently working on two different websites for two different organizations. For the first website I had already paid the 30 dollars for the ability to customize my WordPress website. For this website I uploaded a theme I had purchased on a different website yesterday with no problem. Today, on the second account I paid for the “customize” upgrade and was unable to upload the other theme I had purchased. It doesn’t even give me the option to install themes. I was wondering if you might know why, and how I should fix this?

    The blog I need help with is: (visible only to logged in users)

  • Hi there –

    Themes can’t be uploaded to WordPress.com. That’s a feature of self-hosted blogs through WordPress.org. Your first website was likely not hosted here at WordPress.com. :)

    On WordPress.com we offer over 210 themes, both free themes and premium themes created by leading theme companies. You can view all of our themes at http://theme.wordpress.com/ and filter them by specific criteria under “Find a Theme”.

    With the Custom Design upgrade, you can further customize any of our themes. Let me know if you have further questions about this!

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