Unable to load pictures

  • Unknown's avatar
    lrhodes4 · Member ·

    I have been getting an error message all day saying I can’t load pictures. Is the server not working? The pictures I’m trying to load are not any larger than others so size is not the issue.

    ‘The server cannot process the image. This can happen if the server is busy or does not have enough resources to complete the task. Uploading a smaller image may help. Suggested maximum size is 2560 pixels.’

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    To better assist you, could you please let me know if this error occurs with all the images you’re trying to upload, or is it specific to certain images? Additionally, it would be really helpful if you could share the size (in megabytes) and dimensions (width and height in pixels) of the images you are attempting to upload. This information will help us to further investigate the issue and provide a more accurate solution.

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