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  zbfoote · Member · Feb 16, 2020 at 2:22 am

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  I registered my domain with ionos with the WordPress designer option however I am not able to access WordPress thru the link and am being asked to pay again on the WordPress site I just want to design my site under my initial agreement

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  fstat · Staff · Feb 17, 2020 at 10:50 am

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  Hi there,

  Since your site is not hosted by us (WordPress.com) you need to contact Ionos regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org