Unable to log in

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  birdies123456 · Member · Feb 7, 2021 at 5:51 am

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  Ok, so I created this website around seven years ago and completely forgot the username and password for it. I have the email in which all the notifications come through but when I click ‘forget password’ it says email sent but I receive nothing. This is my business and it would be really helpful to it if I could log in. Someone please help…

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  staartmees · Member · Feb 7, 2021 at 6:29 am

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  What is the URL of your site?

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  birdies123456 · Member · Feb 10, 2021 at 3:03 am

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  http://www.birdiesfood-fuel.com

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  aleone89 · Staff · Feb 10, 2021 at 8:59 am

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  Hello there,

  It looks like http://www.birdiesfood-fuel.com is a self-hosted WordPress site with GoDaddy, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  With help gaining access to that site you should reach out to GoDaddy Support: https://uk.godaddy.com/contact-us

  I hope this helps.