unable to log in

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  farbisdaniel · Member · Sep 13, 2021 at 1:59 pm

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  Hello,
  I’ve not been using my wordpress sites for 6 years. I’m the owner of 2 blogs. Recently, I considered going back and writing, but I met these problems:

  1. I cannot log in using my email and password, because the account due to security issues was blocked – I need to reset the password

  2. My mailbox due to long inactivity was deleted so I cannot use it to reset the password

  is there a way to get access to my account? I tried Account Recovery, but it still involves info from my lost mailbox

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  staff-totoro · Staff · Sep 14, 2021 at 12:04 am

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  Hi there,

  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly via email to assist you with the sites you are trying to access.

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  tarunvijwani · Member · Sep 14, 2021 at 10:53 am

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  I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.