Unable to log in

  • Unknown's avatar

    Somehow my password changes. Unable to log in.
    my email address is (email visible only to moderators and staff)
    Sent response to lost password by I do not see a response to my email. Please help!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Unknown's avatar

    Hi there,  

    Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.  

    Thank You! :)

  • Unknown's avatar

    Good day Amiteshg93,

    Here is the website:

    http://www.wellness-host.com

    Problem started when I added an affiliate link to it. I accidentally used my wifes Amazon account for it, then the username and password changed. Now I am unable to access it on wellness-host/wp-admin.

    Website is still active, but I am unable to access it. Thank you so much for your assistance!

    Mark

  • Unknown's avatar

    Hi there, 

    I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com. 

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org  

    However, Your login page can be found here: https://wellness-host.com/wp-login.php

    In case the admin name or password doesn’t work, you can reset the password by clicking on the “Lost password” link.  

    WordPress.com has no control over sites hosted elsewhere, so your hosting provider may be able to help you if you are still having problems.  

     Hope this helps! :)

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