Unable to Log In After Accidental deletion of Google Authenticator

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  prodicus2013 · Member · Jul 16, 2013 at 2:59 pm

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  Hello,

  I have been unable to log into my primary WordPress account after I accidentally deleted my Google authenticator app on my iPhone.
  (this is a secondary WordPress account I set up to ask for help).

  I would be really grateful if someone could help me get back into my main account.
  After reading through the postings by other folk who have had the same issue, I might need Support to send a unique, single-use access code to the email address associated to that account in order for me to unlock it?
  Could Support please help in this regard?

  The primary site address is http://kranjikid.wordpress.com/

  Many thanks for your attention and help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 16, 2013 at 3:00 pm

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  Please visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and click the “Need More Help” link and complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

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  prodicus2013 · Member · Jul 16, 2013 at 3:01 pm

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  I am sorry, just to clarify:
  the blog I need help with is http://kranjikid.wordpress.com/

  NOT
  prodicusblog.wordpress.com.

  I apologize for the confusion.

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  prodicus2013 · Member · Jul 16, 2013 at 3:01 pm

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  Thank you for the prompt reply!
  I will do that!

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  timethief · Member · Jul 16, 2013 at 3:05 pm

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  You’re welcome and best wishes.