unable to log in to admin

• 

  boativated · Member · Apr 11, 2021 at 7:39 pm

  • Copy link
  • Add topic to favorites

  I am not able to log in to my admin page. When I enter the user name and password, a blank page open. It does not matter if I try and get to the admin page from the login button on my home page or if I try to access the admin from wordpress.com

• 

  aleone89 · Staff · Apr 12, 2021 at 8:24 am

  • Copy link

  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Many thanks.

• 

  aleone89 · Staff · Apr 12, 2021 at 9:00 am

  • Copy link

  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Many thanks.

• 

  boativated · Member · Apr 12, 2021 at 3:50 pm

  • Copy link

  the website with the admin login difficulty is http://www.boativated.com.

• 

  staff-doublebassd · Staff · Apr 12, 2021 at 4:27 pm

  • Copy link

  Hi there,

  I checked your site and it is using the open-source WordPress.org software, so you’ll need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to GoDaddy for help as it appears they host your site.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!