Unable to log in to edit site – plus main site apparently down

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  restauranttoilets · Member · Jan 15, 2023 at 3:26 pm

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  When I go to the link where I usually log in to edit my website – https://alobear.co.uk/wp-admin/edit.php – it initially says it’s not secure and then that I don’t have authorisation to view the page.

  If I try to go to the main site url – https://alobear.co.uk – it gives me a 404 error message.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 15, 2023 at 11:00 pm

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  Hi there,

  We can’t help directly because we don’t host alobear.co.uk on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!