Unable to log in to site editor; fatal error occurs

  • Unknown's avatar

    Hi there, we cannot log in to our site editor. Can someone help?

    Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/customer/www/enableme.com/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:48 Stack trace: #0 /home/customer/www/enableme.com/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(48): ReflectionClass->getMethod(‘get_site_editor…’) #1 /home/customer/www/enableme.com/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(129): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc() #2 /home/customer/www/enableme.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorProModulesThemeBuilderDocumentsTheme_Document::get_create_url() #3 /home/customer/www/enableme.com/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->cre in /home/customer/www/enableme.com/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 48

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there,

    enableme.com is up and running.

    Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    To get help with the WordPress open source software itself, you can contact the WordPress community forum using the link https://wordpress.org/support/forums

    :)

  • The topic ‘Unable to log in to site editor; fatal error occurs’ is closed to new replies.