Unable to log in to Website

• 

  troveofthecove · Member · Mar 9, 2017 at 10:42 pm

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  I’m having some issues with WordPress. It wouldn’t let me upload
  pictures. I looked it up on a forum under the support page on the
  website, and they suggested updating the system. So I did the update,
  and now it won’t even let me log in. It lets me enter my username and
  password, but takes me to a white page that says ‘Fatal Error: Allowed
  memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes)
  in /home/cdodson/public_html/wp-includes/Requests/IRI.php on line 384′.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 9, 2017 at 10:44 pm

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  Contact your web host.

  Fatal error is a wordpress.ORG software install error.

  That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.