Unable to log into my account

  • Unknown's avatar
    apgo2000 · Member ·

    Hi!
    I am unable to login to my wordpress admin of https://anshupriyagoswamy.wordpress.com/
    When I try to click the link for regenerating password, it says link sent to the primary email but I am not getting anything in my inbox. Sadly, it doesn’t even say which email ID the link is being sent to as I have checked all three of my email IDs but cannot recall if I had linked it to an entirely different one.
    This is a very old blog and I am unable to use the supported recovery form as I do not have any proof of ownership. Please PLEASE help!
    Is there any way to know the email ID (even if partially masked) which is linked to the said blog?!

    The blog I need help with is: (visible only to logged in users)

  • ahmadbaig1 · Staff ·

    Hi Anshupriya,

    I have marked this thread for staff help.
    Meanwhile, you can mention the email address you think is connected to the blog and should receive the recovery link. The email will be only visible to staff here, and it will help them to verify your blog.
    If you are doubtful, you can mention multiple email addresses.

  • kokkieh · Staff ·

    Hi there,

    The emails to the address for that account are bouncing, so it’s likely that email address no longer exists.

    If you’re unable to provide any of the other information required by the account recovery form, that unfortunately means we won’t be able to help you regain access to the account. We have very strict processes in place to prevent unauthorised access to WordPress.com sites and accounts, and we do not make any exceptions in this regard.

  • Unknown's avatar
    apgo2000 · Member ·

    Hi Kokkieh

    Thanks for the reply.

    Please can I atleast get a hint as to the email ID that was linked in the form of masked email ID for example (email visible only to moderators and staff) can be written as ap****(email visible only to moderators and staff). Usually when we click forgot password on other websites, they display the masked email ID on which the password recovery link has been sent.
    Please help me. Unfortunately, I am hell bent on restarting my blog at https://anshupriyagoswamy.wordpress.com/ as it has my name in the webaddress format and loads of memories attached with my earlier blogposts and I cannot bear for it to be rendered useless.

  • supernovia · Staff ·

    We aren’t able to give email hints, sorry about that. Are you checking all of your addresses?

  • Unknown's avatar
    apgo2000 · Member ·

    Hi!

    I have checked all the 6-7 email IDs I can ever remember using. But in today’s age and time we all have so many email IDs!! I am wrecking my brain thinking about which one it can be. It’s really so frustrating. Atleast the first alphabet and the email service? That will jog my memory but be of no use to any imposter!

  • fstat · Staff ·

    I’m really sorry but we cannot disclose any information about our users especially on a public forum. Thank you for your understanding.

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