Unable to log into my site

  • Unknown's avatar
    kkhan178 · Member ·

    Hi there, I’m unable to log into my account. The SMS authentication is not sending the codes to my phone. I have the transaction ID for the purchase of the site. I’m hoping to contact a support person, to help me get back into this account. I have other sites and can provide further details to help me get back in. I don’t have the authentication email nor the back up codes.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kkhan178 · Member ·

    The site I have is a paid site. I created this account to get a chance to connect with someone.

  • staff-ozmodiar · Staff ·

    Hi,

    The fastest way to sort this our will be to contact us at passwordhelp@wordpress.com.

    We’re limited in what we can do for account recovery here on the forum.

  • The topic ‘Unable to log into my site’ is closed to new replies.