Unable to log into my website to update

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  blairandsusan · Member · Jun 17, 2018 at 4:59 pm

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  Below is the error message I am getting when trying to access my website. Can anyone tell me what the problem is? Thanks.

  An error occurred.
  Sorry, the page you are looking for is currently unavailable.
  Please try again later.

  If you are the system administrator of this resource then you should check the error log for details.

  Faithfully yours, nginx.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 18, 2018 at 8:11 am

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  Hi there,

  What page are you trying to access please?

  http://blairandsusan.wordpress.com/ is working fine for me, and if you’re logged into your WordPress.com account and are able to post in the support forums, you should also be able to access that site’s dashboard as well.

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  blairandsusan · Member · Jun 18, 2018 at 10:54 am

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  My site seems to be fine but I cannot log in and update it. This is the link I am trying and getting the above error message: http://blairandsusan.ca/wp-login.php
  Thanks

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  kokkieh · Staff · Jun 18, 2018 at 11:02 am

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  That site is not hosted on WordPress.com, and we cannot help with this, as we have no control over your admin login for that site – that password is stored directly in your site database on your hosting provider’s servers.

  You can see the password reset instructions for your version of WordPress at https://codex.wordpress.org/Resetting_Your_Password

  For more help with this, please post in https://wordpress.org/support/ or contact your hosting provider directly.