unable to log into the account

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  lhevansltd · Member · Oct 11, 2022 at 7:36 am

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  Hello,

  Wordpress it not letting me log into my account as it claims that the user names don’t exist (I’ve tried 3 different ones that i can see are on the system from lucid.kuwalevski).

  This problem occured when i first logged in to change the URL for the website (from info to co.uk) and it kicked me out and now the websites are down and all the log in’s don’t seem to work.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Oct 11, 2022 at 7:54 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  lhevansltd · Member · Oct 11, 2022 at 8:29 am

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  Hello it is https://www.lhevans.co.uk/ or https://www.lhevans.info/ but as I said they are all down as well so it seems as it nothing is linking to it

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  amiteshg93 · Member · Oct 11, 2022 at 9:10 am

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  Hi there,

  https://www.lhevans.co.uk or https://www.lhevans.info uses open-source WordPress software (from WordPress.org), whereas this forum deals with sites hosted through WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  You might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums

  Hope this helps! :)