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Forums / Unable To Log Into Word Press

Unable To Log Into Word Press

  • Unknown's avatar
    thepointsanalyst · Member · Dec 30, 2025 at 10:37 am
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    I am not able to log into my WordPress Admin dashboard. When I go to the log in page, and type in the credentials (which worked without issue yesterday), the page thinks for a second, then returns to the same log in page. When it returns to the same log in page, the credentials are no longer there (i.e. User Name and Password are once again blank). It just keeps looping like this no matter how many times I try to log in.

    Here is what I have tried:
    – Clearing the cache on the main browser
    – Trying to open the Admin dashboard on multiple other browsers
    – Resetting the password (does not work for some reason)

    The site still appears to be live, but this is a serious problem.

    Thank you in advance for any support provided.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    james3265166 · Member · Dec 30, 2025 at 12:34 pm
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    This ‘Login Refresh Loop’ is typically caused by the server’s inability to process login cookies, often due to a full disk quota, a corrupted .htaccess file, or a conflict with a security/caching plugin. Since browser-side troubleshooting hasn’t worked, the next step is to access your site’s files via your hosting File Manager. I recommend temporarily renaming your /plugins/ folder to see if a plugin is blocking the session. Additionally, verifying that your hosting account hasn’t reached its storage limit is crucial, as WordPress requires free disk space to create the session files necessary for a successful login.

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  • In: Support
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  • Last activity 3 days
  • Latest reply from thepointsanalyst

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