unable to log into word press account
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my account does not appear to work and I am unable to log into my WordPress account. I have clicked the link multiple times to retrieve my password but it doesn’t seem to work. would you be able to assist? https://foundationsem.com/wp-login.php
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That is a self-hosted WordPress.org site, which we really can’t help with here.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
With that said, they have some options for you at https://wordpress.org/support/article/resetting-your-password/
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Can you please help me log in to my WordPress dashboard? I know my username. However, my password seems to be deactivated. Further complicating matters is that I didn’t know to put a recognizable email address in my account; so password retrieval methods aren’t working. Any ideas?
(email visible only to moderators and staff)
http://www.abundant-home.com -
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
With that said, they have some options for you at https://wordpress.org/support/article/resetting-your-password/
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Thank you for explaining the difference to me. I will look into the resources you have provided. : )
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Hi dollhousemansions –
You’ll do that from the login screen at https://wordpress.com/
I want to point out that you’re currently signed in as dollhousemansions. Is there a different account that you’re working on. Remember the password reset email is sent to the address listed on the same account at https://wordpress.com/me/account/
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