unable to log into wordpress

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  electrifyyourdiet · Member · Dec 5, 2019 at 6:48 am

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  unable to log into wordpress i am receiving an error message

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Dec 5, 2019 at 12:17 pm

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  Hi there!

  I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.