Unable to log into wordpress

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  jeanlouisbrand · Member · Dec 5, 2022 at 12:57 pm

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  I am unable to log into wordpress to change my PHP configurations. It says a critical error has occurred. how can I log into my account?

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  helper-heroponriki · Member · Dec 5, 2022 at 5:14 pm

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  Hi there!

  Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  jeanlouisbrand · Member · Dec 6, 2022 at 5:35 am

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  My companies domain is hosted by KonsoleH, but the website is managed by WordPress. The URL for the Website is http://www.LTMEnergy.co.za

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  aleone89 · Staff · Dec 6, 2022 at 9:27 am

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  Hello there,

  It looks like LTMEnergy.co.za is using self-hosted WordPress, which is different to that of WordPress.com. More can be seen of the differences here: https://en.support.wordpress.com/com-vs-org/

  I would recommend reaching out to the hosting provider as they should be able to help reverse that fatal error you’re experiencing.