Unable to log into WordPress dashboard
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Hello,
I have a WordPress site which I’ve transferred to Shopify.
I am unable to log into the WordPress dashboard using the url above (https://www.yanilenehan.com/wp-admin) as yanilenehan.com is now linked to Shopify.
How can I access the dashboard of my WordPress site?WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello there!
To clarify, there are three distinct versions of WordPress that you should be aware of:
- The free, open-source WordPress software that powers your website.
- WordPress.org, the open-source project that manages the WordPress software and where you can obtain the software for free to use on your own hosting provider.
- WordPress.com, a managed hosting provider of the WordPress software and with whom you’re contacting now.
Since your website is not hosted with us, we may not be able to provide the necessary help and advice. However, I can provide some guidance to help you find the appropriate assistance.
If your domain is no longer pointing to your WordPress installation, you will be unable to log in. You should contact the hosting provider you used for your WordPress site and request that they establish a temporary URL to allow you to access and log in to your site. If you have terminated your hosting with them, they may have removed your WordPress installation. In such a case, you may need to pay for hosting with them again and hope that they have a backup of your WordPress site to restore.
If you continue to experience difficulties, please seek assistance from the WordPress community by visiting the following link:
https://wordpress.org/support/forum/how-to-and-troubleshooting
I hope this information clears things up for you!
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