Unable to log tickets with support

  • Unknown's avatar
    hawp01 · Member ·

    Hi, I’m unable to use the livechat or email functions as it shows ‘Unknown site’ for the site input area, and I’m not able to change this.

    I manually migrated our website over (no plugins used) so I think this might be the reason.

    I need to log a ticket of a sensitive nature.

    The blog I need help with is: (visible only to moderators and staff)

  • staff-zinnia · Staff ·

    Howdy –

    I’ve just sent a note your way via email. Write back to me there with more details about the help that’s needed.

    The email subject line is:

    WordPress.com Business: [Forums] Unable to log tickets with support

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