Unable to Login

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    cdarwin76 · Member ·

    I have a WP site hosted by Go Daddy. I didn’t access the site for a few months and in that time Go Daddy made updates that apparently conflicted with WP themes or plugins to my site. Now, when I try to reset my WP login, it takes me to a blank white page. WP forums said it is a Go Daddy issue. Go Daddy says it’s a WP issue and the only way GD can help is if I pay an additional $99/mo. for Premium WordPress Management plan (but I already have paid for standard WP Management plan). Here is what GoDaddy has told me via chat:

    Eugene S.: Unfortunately, it’s not a GoDaddy issue.
    Eugene S.: We manage the hosting and hosting is working fine.
    You: then why is WP telling me it is? Should I just keep pressing WP??
    Eugene S.: The problem you have is related to WP application.
    Eugene S.: WP application is built in third party application you have on the hosting.
    You: ok, I will keep trying with WP then…this is very frustrating
    Eugene S.: We have limited resources regarding WP application, plugins and theme.
    Eugene S.: That is why if you have issue them we can only do basic troubleshooting.
    Eugene S.: And you need to contact the developer.

    Can anyone help me reset my WP admin login so I can access my site for updates? Thanks in advance.

    The blog I need help with is darwinisms.com.

    The blog I need help with is: (visible only to logged in users)

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