Unable to login

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  roisinmaoil · Member · Aug 23, 2019 at 9:31 am

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  Hi, I cannot login in to my WordPress account to update my website (www.heartofmindfulness.ie). It doesn’t recognise my usual login details. And when I try to use the ‘lost password’ link, it says that there is no account associated with my email?? Can someone please advise what to do. Thanks, Roisin

  The blog I need help with is: (visible only to logged in users)

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  roisinmaoil · Member · Aug 23, 2019 at 9:33 am

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  The account that I’m writing from is not the one I cannot access !!!

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  staff-chatoxzwp · Staff · Aug 23, 2019 at 12:44 pm

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  Hello there,

  Bear in mind these forums are for WordPress.com hosted sites only and yours (www.heartofmindfulness.ie) is hosted at https://www.register.it/, that means you are using the self hosted version of WordPress.
  You can find help in the WordPresss.org Forum or your hosting provider.

  More about the differences between WordPress.com and WordPress.org (self hosted version) here.

  Cheers.