Unable to login and linked email account deleted
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The wordpress site (freshkorean.com) and account are currently blocked and the registered email account has been deleted. The secondary email account is active but the login doesn’t work, despite receiving site updates (new comments etc) via email.
I can prove ownership with transaction ID’s etc, but that method of account recovery isn’t working.Please advise.
The blog I need help with is: (visible only to logged in users)
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That site is connected to another account of yours freshkorean2012 – https://wordpress.com/forums/users/freshkorean2012/. That account certainly hasn’t been blocked, you are logged in to the wrong account.
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I can’t log into that other account as the primary email is no longer active, so I’m asking the question via this account.
How can I fix the situation?
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Also it says; “Your account has been blocked as a security precaution. Please reset your password”
Then “Check your e-mail address linked to the account for the confirmation link, including the spam or junk folder.”
But the email linked to the account is inactive. Plus the DNS record for the MX can only be changed/updated once logged in. So I’m stuck at the moment. -
As you have a paid plan, it’s very easy to restore access to your other account by using the Transaction ID at https://wordpress.com/support/account-recovery/#account-recovery-form
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I’ve been having a very similar issue. Have filled out form and another support ticket 48 hrs ago but no response yet. Please update if you get a response as it likely can help me too. Thanks.
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