unable to login as admin

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  desedu1 · Member · Mar 10, 2022 at 10:54 am

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  hi, hope you are having a wonderful day.
  We have not been logging into our website although we are sure of the login details. when trying to reset the password, the website state that our email is not linked to the website. We hope to receive support on this matter.
  Waiting for your response.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  kokkieh · Staff · Mar 10, 2022 at 2:16 pm

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  Hi there,

  Can you tell us the URL of the site you’re trying to access? Once we know that, we can point you in the right direction to get help with this.