Unable to login / forgot password

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  ericmo2 · Member · Aug 27, 2022 at 4:29 pm

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  Password reset

  I don’t have a site linked to this WordPress.com account

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  staartmees · Member · Aug 27, 2022 at 4:56 pm

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  What is the URL of your site?

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  helper-heroponriki · Member · Aug 27, 2022 at 5:17 pm

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  Hi there!

  Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  ericmo2 · Member · Aug 27, 2022 at 7:27 pm

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  Bargainfeast.com

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  helper-heroponriki · Member · Aug 27, 2022 at 8:42 pm

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  Thanks for that! We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

  Your website’s login page can be found here:

  https://bargainfeast.com/wp-login.php

  There’s also a link to reset your password there.

  If you still have trouble, the good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  I hope this points you in the right direction.