Unable to login or change password
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Yesterday while moderating a post, I clicked on a persons username/blog and was taken to a page that said this persons blog was protected and that I must login to view. Since then, I have not been able to login to my account. I have tried many times to change my password, but the process does not complete. I received a confirmation Email from Wordress asking me if I want to change my password, but when I click the link it has an error message something to the effect of the key being invalid. When I fill out the change password form it tells me that I will recesive a new password via email, but I never receive that email. I have checked my spam filter/file and the messages are not there. I have emailed support, but no response. I opened a new acct. to be able to post this to forums. Thanks in advance for helping!
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You did not specify a blog address or reason for posting when you created this topic.
This support forum is for WordPress.com hosted blogs only. If you have a self-hosted WordPress blog you need to seek help at the WordPress.org forums, not here.
If you don’t understand the difference, you may find this information helpful.
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My account is with WordPress.com. The drop down box doesn’t allow for me to specify the blog address in question because I can’t log into it. http://lisalamoreaux.wordpress.com
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While logged out of wordpress, clear your browser cache and cookies, restart your browser and then try again.
Otherwise you will have to wait for staff to contact you.
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