Unable to login to admin account

• 

  info007dd86b0b3 · Member · May 9, 2025 at 8:52 am

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  I have multiple administrator accounts and out of those there is one particular account I can’t login into. I already have tried these:
  > Creating a new password
  > Forgot password
  > Clearing my browser cache and cookies
  > Clearing the server and website cache

  No matter what, whenever I try to login, it always shows ‘too many attempts try after X minutes’.

  Kindly assist.
  Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  faisalahammad · Member · May 9, 2025 at 1:11 pm

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  Hi there,

  Good morning. I hope you’re doing great.

  It sounds like you’re using a security or login attempt limit plugin. To regain access to your dashboard, you’ll need to manually disable that plugin. Once disabled, you should be able to log in again.

  To manually disable the plugin, please follow the article below, which provides step-by-step instructions on how to disable a plugin using an SFTP/FTP client.

  https://kinsta.com/knowledgebase/disable-wordpress-plugins/#step-1-connect-to-your-site-via-ftpsftp

  Give it a try, and let me know how that goes!

  Have a good day!

  Thanks
  Faisal