Unable to login to admin page

• 

  malambert15 · Member · Oct 8, 2018 at 2:28 am

  • Copy link
  • Add topic to favorites

  I am unable to log in to the admin page with either my username or email. When I click ‘forgot password’ and enter my username or email it says that there isn’t an account associated with that name. I’ve tried clearing cache/cookies and making sure that cookies are enabled.

  The blog I need help with is: (visible only to logged in users)

• 

  kruttikaphalke · Member · Oct 8, 2018 at 3:52 am

  • Copy link

  Hi there,

  Your site is using WordPress.org software which is hosted on another host.

  Name Servers :
  NS1.BLUEHOST.COM
  NS2.BLUEHOST.COM

  WordPress.com forum helps the sites hosted on WordPress.com only.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  Read the difference between .com and .org

  WordPress.com vs. WordPress.org

  Hope this helps .

  Thanks!