Unable to Login to Elegant Themes
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Hello! The Elegant Themes subscription has expired and we are unable to login to it – all our email addresses are not connected. Can you please help us resolve?
Thanks so much!!
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
We can’t help directly because we don’t host thebreastarchives.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.
Instead your host (GoDaddy) uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com. Specifically, we do not offer Elegant themes here, and they are a separate company from us.
With this in mind please contact Elegant Themes directly for assistance, since they are in the best position to help. Thanks!
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