Unable to login to my acct

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  gladescustoms · Member · May 11, 2020 at 12:37 am

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  I have a new account and received an email saying I can login with my username and password. When I try to login I’m told my email address is not recognized

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  obt28 · Member · May 11, 2020 at 12:42 am

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  Hello @gladescustoms –

  Sorry to hear about that!

  What is your website address so we’re able to point you to the right direction for help?

  Best,

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  gladescustoms · Member · May 11, 2020 at 12:52 am

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  GladesCustoms.com

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  obt28 · Member · May 11, 2020 at 1:25 am

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  Hello @gladescustoms –

  You might be logging in from the wrong portal.

  Since your website GladesCustoms.com is using the open-source version of WordPress.org software you need to seek help from your website host.

  Best,