Unable to login to my blogs – dashboard stalls

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  asdjfdlkf · Member · Jul 2, 2009 at 8:00 am

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  I’m an experienced WordPress user with a number of blogs hosted on the wordpress.com. For the last 24 hours I’ve been unable to log in to either the global Dashboard, or any of my individual blog dashboards. The public-facing blogs are showing and working fine, but something is causing my dashboards to to “hang” halfway through loading, leaving me looking at a blank page forever (leaving it “loading” for an hour did nothing). This problem is repeatable, and happens exactly the same way every time. The problem happens the same way in either Firefox 3.5 or Internet Explorer 8 (so it’s not a browser problem), and also happens if I connect from either my laptop or my desktop (so it’s not a firewall problem).

  The dashboards had worked fine for years up until yesterday. Was there a silent WordPress.com version upgrade yesterday? Or is it a server problem?

  The blog I need help with is: (visible only to logged in users)

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  tuelis · Member · Jul 2, 2009 at 9:01 am

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  I’m also unable to get on to my Dashboard. Yesterday I created a new site and when I came to edit it, it wouldn’t let me onto my Dashboard. WordPress, if there’s a problem or if we need to download something, please tell us in future.

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  asdjfdlkf · Member · Jul 2, 2009 at 9:12 am

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  I just switched to ‘Compatability View’ in Internet Explorer 8 (it’s the ‘broken page’ icon right at the and of the top address bar) — and suddenly my WordPress dashboard loads up fine and speedily in IE.

  So I can only imagine that a WordPress upgrade yesterday must have added something to the increasingly-bloated WordPress dashboard, something that neither Firefox 3.5 or IE 8 can handle.

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  tuelis · Member · Jul 2, 2009 at 9:15 am

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  Oh good. I originally thought it was my computer! Thanks for the info and happy blogging!

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  raincoaster · Member · Jul 2, 2009 at 9:19 am

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  Does it work in Firefox now, or just IE?

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  tuelis · Member · Jul 2, 2009 at 9:23 am

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  I’ve just remembered that I use BT zone. Is there any way I can load the Dashboard speedily with BT Zone?

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  asdjfdlkf · Member · Jul 2, 2009 at 9:26 am

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  Additionally, I can also report that ‘Compatability View’ also has the effect of dramatically speeding up WordPress dashboard loading, and similarly speeds up the process of posting! I don’t know what bit of bloatware ‘Compatability View’ kicks out of the mix, but certainly I don’t miss it! Now I want a ‘Compatability View’ for Firefox! :-)

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  raincoaster · Member · Jul 2, 2009 at 9:28 am

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  If I were you I’d report it to staff directly via the Contact Support link on the dashboard. They need to know this stuff.

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  asdjfdlkf · Member · Jul 2, 2009 at 9:31 am

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  Tuelis: I think you mean BT _Openzone_ (the UK wireless internet access service). That is just an internet access method like any other, and should have no effect on WordPress access.

  Raincoaster: No, IE’s ‘Compatability View’ is not available in Firefox. Although I’m about to start a search for a Firefox 3.5 addon that does the same thing as IE.

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  raincoaster · Member · Jul 2, 2009 at 9:32 am

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  Thanks. I think this is the first of what will be a LOT of reports on this issue.

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  carmenherrera · Member · Jul 2, 2009 at 10:04 am

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  I can’t found the ‘Compatability View’ option…

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  carmenherrera · Member · Jul 2, 2009 at 10:33 am

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  Finally, I downloaded the IE 8, try the Compatability View… and nothing happends…

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  raincoaster · Member · Jul 2, 2009 at 10:59 am

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  Without a link to your blog, starting with http, we can’t even tell if this info applies to you.

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  tuelis · Member · Jul 2, 2009 at 11:04 am

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  I don’t know what is going on lol!. WordPress might being doing an upgrade or something like that. I agree with Raincoaster about reporting it via Contact Support, but that will probably do nothing.

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  tuelis · Member · Jul 2, 2009 at 11:05 am

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  But Raincoaster, how can we report it if we can’t get onto the Dashboard in the first place. I suppose we should go to http://www.wordpress.org to report it.

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  carmenherrera · Member · Jul 2, 2009 at 11:26 am

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  link:

  http://rdeditores.wordpress.com

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  carmenherrera · Member · Jul 2, 2009 at 11:39 am

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  Now is repair yet.

  There was some strange widgets (i don’t know how there appears in the leftsidebar) and just when I remove there, the problem disapears.

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  tuelis · Member · Jul 2, 2009 at 4:31 pm

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  What widgets? I don’t have widgets on my computer. Link to my website http://tuelis.wordpress.com

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  tuelis · Member · Jul 2, 2009 at 4:44 pm

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  I think I know why nobody can get onto their Dashboards. I imagine that ( If all the commenters are in Britain or Spain) the heat waves are disrupting various signals. I was on the computer this morning and the wireless connection ( yes i have wireless network)suddenly died on me. I checked the connection and there was none at all. The same happened to me last night and yesterday morning. My family have also been trying to connect but only for it to boot them out and shut the connection down. Tommorrow, in Britain, the forecast is for lots of rain and thunder storms which will clear the signals and ( fingers crossed) allow us onto our Dashboards.

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  asdjfdlkf · Member · Jul 2, 2009 at 4:50 pm

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  tuelis – just think for a second, eh? If your router had expired in the heat – then you could not have even posted that message.