Unable to login to my wordpress account. wrong password and email???

• 

  jblm4 · Member · Jul 3, 2018 at 2:57 pm

  • Copy link
  • Add topic to favorites

  I need to login to my account with WordPress for editing and I am no longer able to do so? I need to change all my login details. How can I do this?

• 

  torres126 · Member · Jul 3, 2018 at 2:58 pm

  • Copy link

  Hi there, what is the URL of your website?

• 

  jblm4 · Member · Jul 3, 2018 at 2:59 pm

  • Copy link

  the-naked-poet.com

• 

  jblm4 · Member · Jul 3, 2018 at 3:08 pm

  • Copy link

  Migration to Pro Web Hosting has begun already so this maybe the reason. I thought it was going to start in a few days…

  Would this be the problem?

• 

  torres126 · Member · Jul 3, 2018 at 9:17 pm

  • Copy link

  Hi,

  It appears that your website uses the self-hosted version of WordPress (hosted by Unified Layer) rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/

  Hope this gets fixed soon!