Unable to login to wordpress dashboard

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  bengoh91 · Member · Jun 20, 2020 at 9:32 am

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  Hi,
  I am unable to login to my WordPress dashboard, via wp-admin or otherwise. Can you assist me on this?

  Thank you.

  Regards
  Benedict

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  staff-mckluskey · Staff · Jun 20, 2020 at 4:32 pm

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  Hi Benedict,

  What is the address of the site you’re trying to access?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  bengoh91 · Member · Jun 20, 2020 at 5:33 pm

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  Hi Fresatomica,

  Thanks for the reply.

  I believe that it is a WordPress.com hosted site. The address of the site is lazyoptions.com. It is a new site which I created recently. I tried logging onto my dashboard via wp-admin and other methods but was met with an error message.

  Any help would be appreciated.

  Thank you.

  Regards
  Benedict

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  supernovia · Staff · Jun 22, 2020 at 12:23 am

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  Hi Benedict, it’s at Bluehost. Since you can’t log in at all, try searching for the error you get, or you can contact your host about restoring a backup if needed.

  Going forward, here’s the difference between the free WordPress software and our service:

  WordPress.com vs. WordPress.org

  You’ll want to use the forums here:
  https://wordpress.org/support/forums/

  Or, you’d be welcome to move to our services. Cheers!