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Forums / Unable to Login to WordPress.org Developer Account – Lost 2FA Codes

Unable to Login to WordPress.org Developer Account – Lost 2FA Codes

  • Unknown's avatar
    mniteen220d0fe31398 · Member · Jul 8, 2025 at 10:14 am
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    I’m unable to log in to my WordPress.org developer account (for themes/plugins) at https://login.wordpress.org/wp-login.php.

    I have my username, email, and password. However, I recently reset my mobile phone and lost all my backup codes and passkeys. Now, the two-factor authentication (2FA) is preventing me from logging in.

    Could you please help me regain access to my account?

  • Unknown's avatar
    justjennifer · Member · Jul 12, 2025 at 6:56 am
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    Hey there, if you still need help with this, you might want to contact the folks at ORG. https://wordpress.org/support/forums/

    These forums you’ve posted to assist site owners hosted with WordPress.com, the hosting provider. There’s no connection between the ORG and COM forums. More on the differences at https://wordpress.com/support/com-vs-org/#are-wordpress-org-and-wordpress-com-the-same-thing

  • Unknown's avatar
    mniteen220d0fe31398 · Member · Jul 12, 2025 at 7:27 am
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    The forum is available only after logging on to WordPress org

  • Unknown's avatar
    justjennifer · Member · Jul 12, 2025 at 12:34 pm
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    Did you already try resetting your password there? The link to do so is right under the log-in box. If that doesn’t work, then you might need to create a new account.

  • Unknown's avatar
    mniteen220d0fe31398 · Member · Jul 12, 2025 at 12:50 pm
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    I have the password and email, but I don’t have the backup code and passkey for 2-step verification, so I can’t login without it. I have uploaded some themes on this account which are approved, so I need this account.

    Is there any way to login without the passkey and backup code?

  • Unknown's avatar
    themagicrobot · Member · Jul 12, 2025 at 1:25 pm
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    Perhaps you still need to create an account to log in and ask for advice at the correct forum? Logging in to the .org support forum (or this support forum for free sites hosted here at WordPress.com) has no relation with the credentials required to log into your site wherever that may be hosted.

  • Unknown's avatar
    justjennifer · Member · Jul 12, 2025 at 1:34 pm
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    The reason I suggested resetting your password was to see if doing so would let you back in, and, if not, create a new account with a different email so you could post to the ORG forums for help.

  • Unknown's avatar
    notharmless · Member · Jul 12, 2025 at 3:16 pm
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    @mniteen220d0fe31398 If you email forum-password-resets[at]wordpress.org from the email address on that account then someone can help you.

    It may take a while as that is a volunteer driven email. But someone will help you there.

  • Unknown's avatar
    justjennifer · Member · Jul 12, 2025 at 5:06 pm
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    @notharmless thank you for the assist! 🙏

  • The topic ‘Unable to Login to WordPress.org Developer Account – Lost 2FA Codes’ is closed to new replies.

Tags

  • .org
  • account
  • login

About this topic

  • In: Support
  • 4 participants
  • 8 replies
  • Last activity 5 months
  • Latest reply from mniteen220d0fe31398

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