Unable to login to WP on our website

• 

  chrisrobbinsdf560b929c · Member · Sep 16, 2020 at 7:09 pm

  • Copy link
  • Add topic to favorites

  We are unable to login to our WP our website. mendingthesoul.org
  I am Chris Robbins and none of us have been able to login for a few days. Can you please help? Thank you – Chris

• 

  supernovia · Staff · Sep 16, 2020 at 9:32 pm

  • Copy link

  Hey Chris, the site isn’t hosted here on our services. Are you using mendingthesoul.org/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  As long as you can log into your hosting account, you should be able to regain access. If you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support