Unable to Login to zenscrawls.wordpress.com

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  cvramancompsci · Member · Nov 14, 2014 at 7:28 pm

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  Hi,
  This is regarding another blog of mine that has 2 factor auth setup. That blog is
  Blog Name: http://zenscrawls.wordpress.com/
  Username : mysticprince
  Email : (email visible only to moderators and staff)

  Am unable to login because the SMS Verification Code never comes.
  Please help.

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  timethief · Member · Nov 14, 2014 at 7:30 pm

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  If you have lost access to your WordPress.com account, please visit https://en.wordpress.com/wp-login.php?action=lostpassword and follow the prompts throughout to securely contact our recovery team.

  Recover Your Account

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  cvramancompsci · Member · Nov 14, 2014 at 7:33 pm

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  Unfortunately, if I go that route, it still asks for a verification code that it sends to my phone number.

  The problem is that the SMS is not coming.

  Please resolve this.

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  timethief · Member · Nov 14, 2014 at 7:35 pm

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  Then you have to use account recovery.
  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account and the exact same associated email address that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  cvramancompsci · Member · Nov 14, 2014 at 7:42 pm

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  All the options that you are suggesting, require me to “login“.

  That is the problem that I am facing in the first place, due to the in-efficient (or broken) two factor auth.

  I have the username and password for that account (zenscrawls.wordpress.com). Can’t you send the auth code to my registered email address for that blog ?

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  cvramancompsci · Member · Nov 14, 2014 at 7:46 pm

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  I did fill out the account recovery form. Let’s see what comes of this.

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  timethief · Member · Nov 14, 2014 at 7:50 pm

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  I did fill out the account recovery form. Let’s see what comes of this.

  Thanks for doing that as Staff will contact you as soon as they can.

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  jeremeylduvall · Member · Nov 15, 2014 at 5:29 pm

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  @cvramancompsci – Thanks for the report. We’ve received your Account Recovery submission. Please keep all further communication in that private email thread!