Unable to logon to my site. Getting a parse error message.

  • Unknown's avatar
    landinguin · Member ·

    How can I get back on my site if I am receiving an error message when I try to access it.

  • Unknown's avatar
    ami0789 · Member ·

    Hello

    Could you please let us know what error you are having when you try to visit your site. Also please share your site URL so we can check and help.

    Regards:

  • Unknown's avatar
    landinguin · Member ·

    Parse error: syntax error, unexpected T_FUNCTION in /home/content/69/3014269/html/ndhs/wp-content/plugins/evolution-twitter-timeline/evolution-twitter-timeline.php on line 175

    This is the error message that I am getting when I try to access my school site:
    ndhsmedia.com

    Thank you.

  • Unknown's avatar
    garysixtyeight · Member ·

    Hi there,

    This error is usually caused by the site using an older version of PHP that isn’t supported by a plugin.

    I’d recommend contacting your hosting company and asking them to update the version of PHP being used on the site to 7.2 or greater (5.6 at a minimum).

    If you need a quick fix, try renaming or deleting the evolution-twitter-timeline folder in /wp-content/plugins/ via FTP or the file manager in the control panel of your hosting account. This essentially deactivates the plugin, which will remove the error.

    The forum you’ve posted this question in only provides support for sites hosted on the servers here at WordPress.com. As your site is not hosted here, we’re unable to provide support for it – you should contact your hosting company (Godaddy).

    If you’d like to learn more about the differences between WordPress.com (the hosted service) and WordPress.org (the software), please see this guide:

    WordPress.com vs. WordPress.org

    Good luck!

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