unable to make my site public

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  babytravelchronicles · Member · May 29, 2022 at 7:44 am

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  When I go to Settings and change it to public I get errors on the top right side of the screen

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · May 29, 2022 at 7:58 am

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  Hi there,

  Could you let me know what error you are getting?

  You can use screenshots to explain something to Support and here’s how:
  https://wordpress.com/support/make-a-screenshot/

  I hope you’re following the steps below in the link:
  https://wordpress.com/support/settings/privacy-settings/

  Thanks!

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  kokkieh · Staff · May 30, 2022 at 6:00 am

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  Hi there,

  Are you speaking of http://babytravelchronicles.wordpress.com/?

  That site is locked following a chargeback you filed against us in October 2020 for a renewal payment on that site. When you dispute a payment rather than contacting us to ask for a refund, all upgrades are removed from the site and the site is locked pending payment of a chargeback fee.

  Please go to https://wordpress.com/checkout/babytravelchronicles.wordpress.com and pay the chargeback fee to unlock your site. Then you’ll be able to change the privacy settings for the site.

  You can find more information on our policy regarding chargebacks and disputes here:

  https://wordpress.com/en/support/payment/chargebacks/