Unable to migrate
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Unable to migrate
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Howdy –
Thanks for reaching out to us! It sounds like you have an existing site that you need help moving on to WordPress.com. Is that right?
Are you able to share the URL of that site? I’d love to take a closer look.
Generally speaking, you will import the content from that site, and then connect the domain. This limits any downtime by doing it in that order.
I see that the previous hosting plan was cancelled. You’ll need that plan in order to proceed. The annual plans are the best deal, they save you money and increase access to our live chat support team.
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