Unable to Pay

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  icampusconnect · Member · Jul 15, 2017 at 9:18 am

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  i want to upgrade my account to Personal Plan, however the transaction is not getting completed. It shows try with another card. Please Help its really urgent

  The blog I need help with is: (visible only to logged in users)

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  amandasjackson · Staff · Jul 15, 2017 at 12:59 pm

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  Hello there,

  Because I am a volunteer on the forum, I do not have access to your account to help you with this. I have tagged this thread with “modlook”, which will alert staff to assist you.

  While you are waiting for staff’s assistance, here is a helpful link about payment methods: https://en.support.wordpress.com/payment/

  Hope this helps :)

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  gemmacevans · Member · Jul 17, 2017 at 11:35 am

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  Hi nishchaya29gmailcom,

  There is a Personal plan active on your site now so it looks like you’ve got this sorted. I can’t see any payment errors on our end so the transaction was likely blocked by your bank.

  If you need any further help, you can access email and Live Chat support from this page:

  https://wordpress.com/help/contact

  Thanks!

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  icampusconnect · Member · Jul 17, 2017 at 11:42 am

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  Yup it sorted itself … However it panicked me for few hours. Thank You

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  gemmacevans · Member · Jul 17, 2017 at 2:56 pm

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  Hi nishchaya29gmailcom,

  You’re welcome, glad to hear everything worked out in the end :)