Unable to post after receiving invite + add

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  philtheofanos · Member · Aug 28, 2018 at 3:05 pm

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  Hi all! I was recently invited and added to the list of contributors for Areo, but upon trying to add a post was given the following error message:

  “You can’t edit this post type
  If you think you should have access to this post type, request that your site administrator grant you access.”

  I’m a little lost here, given that I was explicitly given access. The admin sent another invitation, but the email hasn’t come through (yes, I checked my spam folder).

  Any ideas? Thank you in advance!

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Aug 28, 2018 at 6:42 pm

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  Hi –

  I’m not sure a duplicate invitation would be delivered if it is going to the same address which was previously added.

  Are you able to reach us on live chat support? That’s going to be the fastest way to get resolution. Get started at https://wordpress.com/help/contact/

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  philtheofanos · Member · Aug 29, 2018 at 6:04 pm

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  Hello! I’m not a plan member and don’t have access to live chat support. Is there another way to facilitate communication?

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  supernovia · Staff · Aug 29, 2018 at 8:15 pm

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  @upperpunch ah okay. The site owner should be able to reach us. It does look like there was a problem with your role, but we can help them fix it if they’ll reach out.