UNABLE TO PUBLISH

  • Unknown's avatar

    I’m not able to publish any of my posts. Every time I log in my account, it says this “Please confirm your email address.
    A confirmation email was sent to (email visible only to moderators and staff). Confirmation will enable publishing of posts on your blog.
    Resend Email | Update Email Address”
    but I haven’t received any email yet and if I just click on “resend email” I don’t receive anything. I’m still trying since a week. Please could you sort it out?
    Regards,
    Giulia

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Okay, many thanks. How can I subscribe to the thread?

  • Unknown's avatar

    Look in the sidebar and click the subscribe to this topic link.
    Or look below every comment box for this: _ Notify me of followup posts via e-mail

  • Unknown's avatar

    Thanks for letting us know.

    Two things you can try. First, check your spam filter as well as your social tab in Gmail for the email confirmation.

    If you cannot find the email, you can change the email address in the Dashboard to a different address, use that for confirmation, and then change your primary email address back to the one you used at signup.

  • Unknown's avatar

    Hi,
    I found the email fortunately, but I clicked for confirming and it appeared this webpage https://signup.wordpress.com/activate/58b9dfadd8c101e5 saying that I’m using an invalid activation key.

    Thank you very much.
    Let me know what I have to do.

    Regards,

    Giulia

  • Unknown's avatar

    Yes, the confirmation links expire after a period of time. However, when I went to the site to sent you a new email, it looks like you were able to publish a post on April 23rd, and it looks like your account should be confirmed now. Please let me know what happens when you try to publish a post if it doesn’t work for you now.

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