unable to purchase.

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  pushkarmehtaseo · Member · Dec 22, 2018 at 8:00 am

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  i was trying to upgrade my site to premium plan, first it was showing that transaction failed,try another card. and after that it started showing that purchase is disabled . what does it means.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Dec 22, 2018 at 8:13 am

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  pushkarmehtaseo · Member · Dec 22, 2018 at 9:36 am

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  According to you what must be the problem?
  i was just trying to buy my wordpress premium plan.

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  supernovia · Staff · Dec 22, 2018 at 9:38 pm

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  Hi @storyteller114, our forum volunteers won’t be able to see the issue. In fact I can’t discern it either, but we’re checking in with our payments team to see what could be wrong.

  Thanks in advance for your patience over this holiday weekend — we hope you enjoy yours!