Unable to purchase domain mapping
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Hi,
I have been trying to purchase domain mapping from WordPress for the past few months. Whether I try to pay by credit card or Paypal, both don’t work. It shows an “invalid payment” error message.
WordPress has told me to go to Paypal. And so, I did. Paypal has checked my account and there is nothing wrong. Singapore is also not a blocked country. I have showed them a screen shot of the error page, they said the problem lies with WordPress.
Is there anyone whom I can email in WordPress for me to show the screen shot, or can WordPress look into this, or liaise with Paypal to resolve it?
The blog I need help with is: (visible only to logged in users)
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I’m not seeing any failed transactions on this user account. Just to clarify, is this the account that you have been logged into when you have tried to upgrade?
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Yes, this is the account. Maybe I should run my steps through with you to see if we can identify what is the issue here?
Steps I’ve taken:
1. Click on “Domains”
2. Click on “Map a domain name you already own”
3. Key in URL, and click on “Yes, I already own this domain name. Map it to my WordPress blog”
4. Click on “Paypal” tab
5. Click on “Purchase Domain Mapping for $13.00 USD”I don’t get the chance to log into my Paypal account, after a short while showing “processing”, I get the error message on the top of the page which says “Invalid Payment”. Same goes, if I opt for credit card payment, after entering my credit card details, I get the same error message.
I’ve tried it on various computers, asked a friend to try with his credit card and Paypal account, to no avail.
Please help.
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I’ve gone ahead and added that Domain Mapping for you.
I will look into the payment issue so that hopefully you won’t have the issue again in the future.
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