Unable to read notifications
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When I click on the Bell Icon on the upper right hand corner to read my notifications, they never load, the spinning ball for loading just keeps turning and I never see them, they do not load. Thank you in advance.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Have you tried clearing your browser cache and cookies yet? That usually fixes this problem.
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I cleared all cookies for WordPress
I cleared the cash for the last hour
and nothing, still the spinning loading icon.
I am unable to see notifications.
To the best of my knowledge I have only seen them once, and then from then on I got the spinning ball
thank you -
Can you please visit this page for me:
Please let me know your browser and version number for your browser. Make sure your browser is updated to the newest version.
Also check on that page that your browser has JavaScript enabled.
If you have any ad-blocker extensions in your browser, please try disabling them to check if that makes any difference.
And lastly, can you please check if the notifications load for you if you use a different browser?
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I went to that site, please provide your e-mail address and I will have it sent to you.
Thank you in advance -
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If you took a screen shot of the support details page you can upload it to your media library here:
https://masdesbories.wordpress.com/wp-admin/media-new.php
However, I only need your browser name and version and to know whether JavaScript is enabled or not.
Did you try disabling browser extensions? If it works in Safari it means the problem is in your regular browser. What browser do you usually use? Please check if it will work in that browser if you run it in incognito mode (Chrome) or Safe Mode (Firefox). That can confirm whether a browser extension is causing this.
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