Unable to recall username and password

  • Unknown's avatar
    ministerjeffgmailcom · Member ·

    Unable to recall username and password for the Southside Christian site at southsideonline.com That’s why I created this new site – so that I could contact you.
    Our church site (southsideonline.com) has not been updated since March 2020. As you might imagine, a lot has happened since then. We are now ready to restart up our site , but we are having trouble finding our password. Unfortunately, we also do not have any record of the information you’ve requested in any of the 3 questions mentioned under Proof of Ownership on your form. Since we would like to upgrade our free account to either the Premium or the Business account, we need your help in restoring our access to our site. Please reach out to us at this new email address: (email visible only to moderators and staff)

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • deancroyal · Staff ·

    Hi there – I looked into the domain details here: https://whois.domaintools.com/southsideonline.com

    If that’s the correct domain, I see it is registered with GoDaddy, and the site itself is hosted by Wix. Try reaching out to Wix support as a next step. Hopefully they can help you get this sorted out.

    If I’ve got the wrong URL, let me know.

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